Summary

A startup Engineering service organization had three needs:

a) Embed organizations values driven culture across the hierarchy to ensure long term sustainability.

b) Create ISO compliant and customized Performance and Competency mapping systems for its employee and their long term growth plan

c) Reward, promote and retain eligible employees based on objective evaluation

SWANHANS developed a custom PMS for the client using principle of Design Thinking, Process Mapping, PFMEA, Robust Design.

Summary

A SME medical patholab was aspired to get accredited by NABL for ISO15189. It was suffered from operation inefficiencies and suffered machine downtime of at least 3 times per quarter, on -time cash-flow recovery, laboratory organization.

SWANHANS established the operations strategy with ISO15189 compliant QMS, SOP, Work instructions and forms, established predictive maintenance using control chart for Laboratory machines, developed balance scorecard, 5S and KANBAN.

Summary

The chartered accountancy FIRM had created lot of internal processes and non value add activities . This led to low on time efficiency of around 65%. Due to numerous task and last minute closures, client also had loss of cash flow up to Rs. 15000 per month.

SWANHANS performed VA/NVA on existing processes, eliminated redundant task, embedded LEARNING on the JOB culture which emphasized on action as against going through huge checklist. SWANHANS benchmarked a application to manage the workload effectively for clients benefit.

Summary

Client was selling engineering software license of a Major MNC to Indian manufacturing companies. Some of the customers were large manufacturing establishments. The client had problem in closing the leads/ opportunities correctly. Estimated Revenue loss ranged from Rs.1M and subsequent revenue and profit loss of additional in-house services.

SWANHANS designed the Sales Conversion process considering the BANT approach, established Review & Decision guidelines, redefined roles and responsibilities required for this process scope.

Summary

The manufacturing client was referred to us by their MNC client. Our client is SME providing specialized machining operations to cast or semi-finished parts. Essentially, the manufacturing client had difficulties in identifying the issues or problem within its systems and hence could not start any improvement projects.

SWANHANS roles was to act like strategic advisor to the manufacturing client, evaluate, benchmark and provide data driven outcome and identify problems. SWANHANS also outlined solutions path for the client to follow so that they can internally drive continuous improvement projects.