How a Startup Engineering Company Reduced Attrition by 40–50% and Saved ₹26 Lakhs Annually — Without Hiring a Single Extra Person
Project Overview
The Challenge
When we met this client, they weren’t struggling with customers, capability or cash flow.
Their real challenge was people.
They wanted three things:
1️⃣ A values-driven culture that could scale
2️⃣ A performance evaluation framework aligned to real growth
3️⃣ A transparent, fair system to reward talent and retain it
Attrition was eating into productivity.
Morale was low.
Managers were unsure how to measure performance objectively.
Our Solution
So instead of giving a “template solution,”
we did what Swanhans always does — we listened first.
We conducted Voice of Customer discussions across levels — not just managers.
We understood expectations, frustrations, and motivations.
Then we built a customised Performance & Competency Management System grounded in ISO principles — not theory.
📌 Balanced Objective + Subjective evaluation
📌 Competency mapping aligned with growth
📌 FMEA-based risk elimination to prevent failure
📌 Transparent reward, PIP and development planning
And we built the entire system in simple MS Excel — accessible to everyone, no costly software.
Because transformation is not about tools —
it’s about systems, clarity and structured execution.
Measurable Results & Business Impact
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